Executive Council Manager

IDC is seeking an Executive Council Manager to facilitate the vibrancy of the peer-to-peer network of CIO clients and lead the delivery of the council  experience. 

Why IDC?

IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.

Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future! We are just getting started!

• Manage client-facing aspects of delivering the CIO Executive Council program
• Establish, cultivate, and maintain relationships with the IT Executives in the Council to build a vibrant peer group.
• Manage day-to-day delivery of the CIO Executive Council experience to our clients, including access to identified IDC and member generated content via the digital resource center, craft topics & agenda for roundtables and other gatherings, manage enablement of peer connections.
• Connect opportunities for Council member participation to IDC research
• Identify topics to feed into the analyst team for future research
• Engage with and build relevant relationships with Foundry, an IDG company, to connect opportunities for Council community members to share their thought leadership via Foundry media outlets
• Leverage the CIO Executive Council LinkedIn page to grow awareness and extend reach to current and new audiences. Regularly post interesting, publicly available content and Council member announcements.
• Ensure council program is operating efficiently and effectively-identifying and taking initiative to optimize delivery of the product experience.
• Create key performance indicators (KPIs) to measure health of the product and product experience including, but not limited to, analysis, insights, and reporting
• Manage digital engagement (i.e. resource center) to ensure high engagement, and use of digital, self-service capabilities by the community
• Partner with IDC Product Management to continually evaluate product health and identify future product changes to enable IDC/IDG business strategy.

•  Bachelor’s Degree, preferably in Business or Marketing
•  5+ years’ experience in management of internal business (non-IT)  programs 
•  3+ years of managing customer advisory groups, peer-to-peer professional C-Suite enterprise communities, and/or executive councils
•  Proven experience building excellent client relationships
•  Demonstrated ability to build and manage highly engaged peer-to-peer communities
•  Understanding of best practice omni-channel experiences, digital product  and content delivery.
•  Knowledge and understanding of the CIO role, IT function and key issues facing IT executives
•  Demonstrated creativity, writing, and speaking skills
•  Experience running complex projects, prioritizing workloads, meeting deadlines, facilitate work in cross-functional teams in a fast paced, global, matrixed organization.
•  Strong influencing skills ,executive presence and ability to create stakeholder alignment.
• This role can be based IDC's Needham, MA headquarters, with a hybrid work schedule or an approved remote US location.

About IDC:  International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,200 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company.

At IDC we are committed to fair and equitable pay practices. We pay our employees equitably for their work, commensurate with their individual skills and experience. Salary range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process. This process considers the experience, education, certifications, and skills required for the specific role, equity with similarly situated employees, as well as employer-verified US region-specific market data provided by an independent 3rd party partner. The expected total annual compensation, depending on location and experience, is between $112,0000 and $140,000 and is inclusive of base salary and variable compensation (if applicable).

IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.