Chief of Staff to the CRO

IDC is seeking a highly strategic, execution-focused Chief of Staff to support the Chief Revenue Officer (CRO). This critical role will act as a force multiplier for the CRO, ensuring alignment across Commercial functions, driving key initiatives, and enabling operational excellence within the revenue organization.

The ideal candidate brings a strong mix of strategic thinking, commercial acumen, cross-functional collaboration, and operational rigor. This individual will serve as a trusted advisor, integrator, and operator, helping translate the CRO's vision into actionable plans and ensuring flawless execution across the Sales, Customer Success, and Revenue Operations functions.

This is a hybrid role located in metropolitan New York.  To be able to support the CRO properly, this role requires the candidate to come into the NYC office  2-3 days a week.

Why IDC ?

IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.

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Strategic Support to CRO

• Act as a strategic thought partner to the CRO; help prioritize focus areas and decision-making.
• Lead and partner on strategic planning and quarterly/annual business reviews.
• Prepare executive-level materials (board decks, investor updates, CRO talk tracks, CEO forecasting, organizational health analysis).

Office of the CRO Initiatives

• Coordinate projects across all commercial functions.
• Own the CRO’s operating rhythm — agendas, leadership meetings, cadences, and communications.
• Monitor progress on strategic initiatives and follow through on CRO action items.
• Vendor management

Cross-functional Execution

• Partner with Sales, Customer Success, RevOps, and Finance to align and track strategic goals.
• Identify and resolve cross-functional roadblocks that hinder commercial performance.
• Coordinate and lead special projects or transformations (e.g., go-to-market changes, system implementations).

Communication & Change Management

• Act as a communication bridge between the CRO and internal/external stakeholders.
• Craft compelling messaging for internal communications and organizational change initiatives.
• Manage sensitive or high-impact initiatives with discretion and diplomacy.

• Bachelor's degree in Business Administration or related field preferred. 
• 7+ years of relevant work experience in Administration, Sales Strategy, or Commercial Operations. Previous experience in a chief of staff or similar role is a plus
• Strong understanding of go-to-market models (Sales, Marketing, CS, RevOps).
• Proven experience influencing executive stakeholders and leading cross-functional initiatives.
• Strong project management/reporting skills, with a focus on interdepartmental communication
• Exceptional ability to manage multiple tasks with concurrent deadlines
• Strong ability to navigate through ambiguity and ability to constantly shift priorities to the most important task at hand, while seeing the big picture
• Operates with a high level of discretion, integrity, and emotional intelligence
• Must work independently and be personally motivated. 
• Strategic thinker with a track record of identifying opportunities for improvement and driving change.
• Strong executive presence and communication skills — both written and verbal
• May require international travel

IDC is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

At IDC, we are committed to fair and equitable pay practices. We pay our employees equitably for their work, commensurate with their individual skills and experience. Salary range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process. This process considers the experience, education, certifications, and skills required for the specific role, equity with similarly situated employees, as well as employer-verified US region-specific market data provided by an independent 3rd party partner. The expected total annual compensation, depending on location and experience, is between $200,000 and $300,000 and is inclusive of base salary and variable compensation (if applicable).