Senior Director of Program Management

IDC is seeking a Senior Director of Program Management to oversee the planning, execution, and delivery of a critical strategic initiative. In this role, you will bring a passion for operational excellence and sit within business operations --leading a cross-functional initiative that supports the business to enable greater operational efficiency and effectiveness through enabling new ways of working with technology solutions.   

The Senior Director of Program Management is a leader responsible for managing the full lifecycle of a portfolio of projects. This role involves defining program goals, establishing effective governance, and providing expert guidance to cross functional teams. The ideal candidate has a proven track record of leading complex initiatives in a fast-paced, matrixed environment. 

Why IDC?

IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.

Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.

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• Portfolio oversight: Manage a portfolio of workstreams, overseeing budgets, timelines, and resources to ensure successful delivery of program outcomes
• Cross-Functional execution excellence: Lead across various business functions to drive alignment, manage dependencies—ensuring execution of program from end-to-end, establishing best practices, standard processes, and performance metrics. 
• Team development: Mentor and lead cross-functional team members, fostering a culture of accountability, adaptability, and continuous improvement. 
• Stakeholder management: Build and maintain strong relationships with senior leaders and other stakeholders across the organization to ensure alignment, clear communication, and risk mitigation. 
• Risk management: Proactively identify, track, and manage program risks and issues, developing mitigation strategies and driving timely resolutions. 
• Reporting: Develop and deliver end-to-end program reporting (project to executive-level) on program status, key milestones, and financial performance to keep leadership informed. 

• 10 + years of experience in business, product, or technology-enabled transformation programs 
• Bachelor’s degree required; MBA or relevant technical/engineering degree preferred 
• Proven experience leading complex, cross-functional programs with a mix of business and technology stakeholders 
• Strong understanding of operational processes, technology solutions, and solution architecture 
• Excellent communication skills—able to engage with senior leaders, technology owners, architects, and external vendors 
• Adept at managing ambiguity and bringing structure to complex challenges 
• Experience with vendor selection, RFPs, and technology implementation is a plus 
• A passion for operational excellence and a strategic mindset with a bias toward action. 
• Business fluency combined with technical literacy—you can bridge the gap between the "what" and the "how." 
• A collaborative spirit and a passion for delivering outcomes that matter to both customers and the business. 

IDC, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

At IDC US, we are committed to fair and equitable pay practices. We pay our employees equitably for their work, commensurate with their individual skills and experience. Salary range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process. This process considers the experience, education, certifications, and skills required for the specific role, equity with similarly situated employees, as well as employer-verified US region-specific market data provided by an independent 3rd party partner. The expected total annual compensation, depending on location and experience, is between $218,000.-$240,000. USD and is inclusive of base salary and variable compensation.