Commercial Transformation & Process Improvement Co-Op

About the Role & Team

IDC is seeking a Revenue Operations Intern to support the systems, data and processes that keep the sales, marketing and customer success revenue engine running efficiently and measurably.

What You’ll Do

• Maintain and improve CRM data quality, hygiene and field structure
• Build and maintain dashboards and reports on pipeline, forecast and revenue metrics
• Document and streamline sales, marketing and customer success workflows and handoffs
• Support territory, quota and compensation plan administration and data
• Assist with administration of revenue tools such as Salesforce, HubSpot, Outreach and Gong
• Partner with go-to-market teams to troubleshoot process, data and reporting issues
• Support onboarding of new hires into revenue systems and tools
• Support engagements such as CRM audits and cleanup projects, pipeline/forecast dashboard builds, lead routing and handoff process mapping, and sales/CS tool stack reviews

What You Bring

• Detail-oriented and process-minded with strong organizational skills
• Comfortable working across CRM and spreadsheet tools
• Able to communicate clearly and work cross-functionally with sales, marketing and customer success stakeholders
• Proficiency in Excel required; familiarity with Salesforce, HubSpot, SQL or BI tools (Power BI/Tableau) preferre
• Pursuing or recently completed a degree in Business Administration, Business Analytics, Operations Management, Information Systems, Economics or a related business/operations field
• Undergraduate-level candidate preferred; role emphasizes disciplined execution, tool fluency and process rigor over independently framing ambiguous business questions

Why Join Us

This internship offers unmatched visibility into how revenue strategy is set and executed at the executive level. You'll build direct relationships with senior leaders across the revenue organization, develop skills in strategic operations and executive communication, and leave with a concrete portfolio of projects that shaped how the CRO's office runs.

Why This Role Stands Out
At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions.

Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.

Compensation Transparency

At IDC, we are committed to fair and equitable pay practices. Employees are compensated equitably for their work, aligned with their skills and experience. Salary and incentive structures are determined through a rigorous process that considers experience, education, certifications, role-specific requirements, internal equity, and verified U.S. market data from an independent third-party partner.

The expected total annual compensation, depending on location and experience, is between $20-25/hour for undergraduate students and $30-35/hour for graduate students.

If this role relocates to a different country, the salary range will be updated to reflect that country's range, rather than a currency conversion of the original range.

Equal Opportunity Employer

IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.

IDC is currently able to employ remote workers in the following states: Arizona (AZ), California (CA), Colorado (CO), Connecticut (CT), Washington D.C. (DC), Florida (FL), Georgia (GA), Illinois (IL), Indiana (IN), Kansas (KS), Massachusetts (MA), Maryland (MD), Maine (ME), Michigan (MI), Minnesota (MN), Missouri (MO), Mississippi (MS), North Carolina (NC), New Hampshire (NH), New Jersey (NJ), New York (NY), Ohio (OH), Oregon (OR), Pennsylvania (PA), Rhode Island (RI), South Carolina (SC), Tennessee (TN), Texas (TX), Utah (UT), Virginia (VA), Vermont (VT), Washington (WA), and Wisconsin (WI).