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Job Locations US-MA-Needham | US-Remote - East Coast
Launch your career at IDC, the world's most recognized leader in technology market research and join an exciting, fast-paced environment!    We are seeking a motivated Marketing Intern to join our team for a comprehensive, 10-week paid summer internship program. This internship offers a unique opportunity to gain hands-on experience in marketing within the context of the technology market research industry. Under the guidance of experienced professionals, the Marketing Intern will have the opportunity to learn about various aspects of marketing initiatives that generate results.   As a leader in our industry, we are constantly seeking talented individuals to join our team and contribute to our success. Join us this summer and gain valuable experience that will set you up for success in your Marketing career!   This role is ideally based in IDC’s Needham, MA headquarters with a hybrid work schedule. We will also consider qualified candidates in approved East Coast US remote locations.   Why IDC?   IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.  IDC is a dynamic and innovative research, data, and events company at the forefront of guiding the global technology market ecosystem. We are dedicated to delivering leading solutions that empower businesses to make better decisions and thrive in the digital-first age.
Job ID
2024-5348
Job Category
Marketing
Job Locations US-MA-Needham | US-Remote
Launch your career at IDC, the world's most recognized leader in technology market research and join an exciting, fast-paced environment!    We are currently seeking a motivated and enthusiastic Customer Success/Data Analytics Internto join our teamfor a comprehensive, 10-week paid summer internship program. This internship offers a unique opportunity to gain hands-on experience in the field of Customer Success and Data Analytics. Under the guidance of experienced professionals, the Customer Success/Data Analytics Intern will have the opportunity to learn about various aspects of the customer success process.   Specific projects that the Customer Success/Data Analytics Intern will work on: - Renewal Initiative – help design a product renewal tracking and prediction program at IDC - Identify and report data inconsistencies in various data sources and databases at IDC to ensure more accurate models and insights - Correlation analysis of NPS with Renewals and Account Activity - Account Health Metrics – evaluate current logistic regression models and recommend alternate models to improve accuracy As a leader in our field, IDC is constantly seeking talented individuals to join our team and contribute to our success. Join us this summer and gain valuable experience that will set you up for success in a Customer Success or Data Analytics career!   This role is ideally based in IDC’s Needham, MA headquarters with a hybrid work schedule. We will also consider qualified candidates in approved remote locations.   Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.  IDC is a dynamic and innovative research, data, and events company at the forefront of guiding the global technology market ecosystem. We are dedicated to delivering leading solutions that empower businesses to make better decisions and thrive in the digital-first age.
Job ID
2024-5337
Job Category
Customer Success/Experience
Job Locations US-MA-Needham
IDC's Global Research Operations group is seeking an Operations and Transformation Intern who will be part of team that is responsible for improving internal research processes, creating solutions to elevate the research analyst working environment and satisfaction, and supporting all levels of IDC's global research organization.   Reporting to the General Manager and Group VP of Global Research Operations as well as the Vice President, Business Transformation, theOperations and Transformation Intern will work on a variety of projects with company-wide and global visibility in comprehensive, 10-week paid summer internship program.  This internship offers a unique opportunity to gain hands-on experience in operations within the context of the technology market research industry.   We are seeking an individual who is self-driven and enjoys working in an environment where collaboration is vital and working with data is a passion. The ideal candidate will be multi-talented in data analysis and have a deep satisfaction in solving for the required business tracking metrics and discovering data unknowns.   At IDC, you will receive valuable mentorship from experienced professionals. Join us to gain valuable experience that will set you up for success in your business career!   This role is located in our Needham, MA office with a hybrid work schedule.   Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.
Job ID
2024-5329
Job Category
Research
Job Locations US-MA-Needham
Launch your career at IDC, the world's most recognized leader in technology market research and join an exciting, fast-paced environment!    We are currently seeking a motivated and enthusiastic Sales Internto join our teamfor a comprehensive, 10-week paid summer internship program. This internship offers a unique opportunity to gain hands-on experience in the field of sales and sales territory intelligence.   As a leader in our industry, we are constantly seeking talented individuals to join our team and contribute to our success. Join us this summer and gain valuable experience that will set you up for success in your sales career!   This role is ideally based in IDC’s Needham, MA headquarters with a hybrid work schedule. We will also consider qualified candidates in approved remote locations.   Why IDC?   IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.  IDC is a dynamic and innovative research, data, and events company at the forefront of guiding the global technology market ecosystem. We are dedicated to delivering leading solutions that empower businesses to make better decisions and thrive in the digital-first age.
Job ID
2024-5327
Job Category
Sales
Job Locations US-MA-Needham | US-Remote
IDC is a dynamic and innovative research, data, and events company at the forefront of guiding the global technology market ecosystem. We are dedicated to delivering leading solutions that empower businesses to make better decisions and thrive in the digital-first age. As we expand our digital products portfolio, we are seeking a strategic and results-driven Director of Product Marketing to join our North America team.   This position is responsible for owning a full spectrum of product marketing strategies tied to a new digital product that addresses the critical needs of enterprise technology buyers   Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.    This role can be remote in an approved US location.  
Job ID
2024-5319
Job Category
Marketing
Job Locations US-MA-Needham | US-Remote
IDC is currently seeking a Research Director to lead our global research initiative on how customer data is transformed into brand intelligence and action through the application of analytics and other tools. The research, which this director will lead, will examine how customer data is being used, the value brands derive from it, the tools and processes that are employed, and how this leads to increased value for both the brand and the customer.   The Research Director will be primarily responsible for being IDC's strategic market advisor on how customer data, intelligence, and customer analytics are critical to customer experience differentiation in a DX market.  This is a highly visible position that requires the candidate to develop cutting-edge quantitative forecasts and complementary qualitative insights around customer intelligence and customer experience analytics for IDC's diverse base of technology and end-user clients.   Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.   This role is based on our Needham MA location with a hybrid work schedule to come into the office 1-2 days per week. We will consider 100% remote candidates from an approved US office location.  
Job ID
2024-5312
Job Category
Research
Job Locations US-MA-Needham | US-Remote
IDC US/IDC Canada's is seeking Research Director, Enterprise Software Sourcing Strategies. We’re building a team of analysts as a part of an exciting new venture at IDC. This position will focus on developing research content and recommendations to help technology and procurement executives source, negotiate and close the optimal deal with software vendors.   This role will be central to developing the research approach and insights to help technology executives approach   Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.   This position is based in IDG’s Needham, MA office. We will consider remote candidates from an approved US office location. We will consider remote approved Canadian locations (Alberta, British Columbia, and Nova Scotia) or in the Greater Toronto area. You must be in the office 1-2 days/week in Toronto if you are located in the Greater Toronto area.
Job ID
2024-5301
Job Category
Research
Job Locations US-Remote
IDC is seeking a Research Vice President to join our established cybersecurity research practice. The Research Vice President, Cybersecurity drives research, provides thought leadership and advises clients about on the cybersecurity market and its vendors. An individual well suited for this position would be familiar with topics such as endpoint security, security analytics & orchestration, cloud security and security services.   Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.   This role may be based in an approved remote US location or in our Needham, MA, headquarters
Job ID
2024-5284
Job Category
Research
Job Locations US-MA-Needham | CA-Remote | US-Remote
IDC US/IDC Canada's Platforms and SaaS Research group is looking to add a new member to its team in the role of Senior Research Analyst, Path Programs.   The Senior Research Analyst role will be responsible for helping support the execution and overall direction for IDC's Path Programs, which include four of IDC's premiere global survey and data analysis programs focused on cloud, AI, SaaS, CX, and professional services, among other technology-related areas.  These programs capture technology buyer behavior, sentiment, need, and strategy from thousands of organizations around the world.  They help synthesize deeper understanding of the survey data to enable more optimized strategic planning and go-to-market strategy for leading enterprises and technology companies.   This role involves survey design, analysis, and data manipulation, as well as project management and authoring of research reports focused on many technology topics, such as cloud services, platforms, customer experience (CX), business models, professional services, AI, and business strategy.   Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.   This position is based in IDC's Needham, MA office. We will consider remote candidates from an approved US office location. We will consider remote approved Canadian locations (Alberta, British Columbia, and Nova Scotia) or in the Greater Toronto area. You must be in the office 1-2 days/week in Toronto if you are located in the Greater Toronto area.
Job ID
2024-5280
Job Category
Research
Job Locations US-MA-Needham
IDC is seeking a Customer Succeess Manager. This role is a key competitive differentiator for IDC’s solutions and requires a dynamic, self-starter who is highly customer-centric and possesses strong leadership skills. In this position, the Customer Success Manager will work with IDC's IT Supplier clients to proactively drive value while serving as the voice of the clients internally. This is a highly visible, fast paced, and dynamic position that plays a core part of IDC’s strategy.     As a trusted business partner, the Customer Success Manager will be focused on a positive customer experience above all else.  The successful candidate will ultimately be responsible for engaging with customers post-sales and driving user adoption and satisfaction while ensuring high retention and uplift rates. The Customer Success Manager will also work with internal partners to manage the customer feedback lifecycle and lift insights to internal business leaders. Amplify your career with the world's most recognized leader in IT research and advisory services and join a dynamic environment where your passion for customer experience is expected and appreciated!   Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.   Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.   This position is based in IDC's Needham, MA office. We will consider remote candidates from an approved US office location. We will consider remote approved Canadian locations (Ontario, Alberta, British Columbia, and Nova Scotia) or in the Greater Toronto area. You must be in the office 1-2 days/week in Toronto if you are located in the Greater Toronto area.  
Job ID
2024-5271
Job Category
Customer Success/Experience
Job Locations US-Remote
IDC's Emerging Vendor Sales Team is looking for an Account Executive who will focus on selling IDC’s research, data, and custom consulting products.   This position is ideally based in California, but we will consider qualified candidates on the west coast or an approved remote US location. Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.  
Job ID
2024-5262
Job Category
Sales
Job Locations US-MA-Needham
IDG US/IDC Canada is searching  for a Solution Architect who will be accountable for the solution architecture. The successful candidate will define the future state for the applications and will ensure the solution architecture meets business needs. He or she will be able to operate effectively collaborating with multiple technology teams both internal and external, vendor partners and industry experts.   Why IDC? IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.   Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future! We are just getting started! 
Job ID
2024-5231
Job Category
IT/Technology
Job Locations US-MA-Needham | US-Remote
IDC is searching for a VP, IT Buyer Digital Product Sales. The Vice President IT Buyer Digital Product sales will be responsible for driving revenue growth through the development and execution of comprehensive digital sales strategies and product-led growth for CIOs and team members.   The VP will be at the forefront of our transformative journey, responsible for building and leading a high-performing sales team dedicated to addressing the unique needs of CIOs. The VP will be instrumental in driving revenue growth through a customer-centric approach, leveraging product-led strategies specifically designed for CIOs. This role offers a unique opportunity to shape the future of our sales organization and contribute to the success of our PLG initiative targeting CIOs.   Reporting to the SVP, IT Buyer Digital Product, the VP will lead a team of digital sales professionals to achieve targets and exceed revenue goals. The VP is responsible for oversight, guidance, and mentorship to their team to ensure that individual and team sales targets are met. This will include setting performance goals, conducting performance evaluations, and implementing training programs to enhance team skills and capabilities.   Why IDC?   IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future! We are just getting started!
Job ID
2024-5227
Job Category
Sales
Job Locations US-MA-Needham
IDC is seeking for a Product Sales Specialist, Data Products to join the Data product sales team to focus on business development and new sales of the next generation of IDC’s data tools specifically designed for technology supplier sales & marketing leaders. The Product Sales Specialist role requires a high degree of sales acumen, an understanding/appreciation of the value of world-class data, and an interest in global technology markets.  This position is focused on driving new, incremental, sales opportunities and expanding the installed base of clients.   This role will be based in IDC's office in Needham, MA with a hybrid schedule.      Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC was recognized by the Institute for Industry Analyst Relations (IIAR) as the 2023 Analyst Firm of the Yearfor delivering critical, timely insights in coordinated efforts around the world, during a time when our customers faced unprecedented challenges.   Our collaborative, innovative, and entrepreneurial culture is the perfect place for you to discover your future!   
Job ID
2024-5188
Job Category
Sales
Job Locations US-MA-Needham
IDC is seeking for a Product Sales Specialist, Buyer/Partner Intelligence to join the Buyer/Partner Intelligence Sales team to focus on business development and overall data product portfolio sales growth with leading technology vendor accounts. This role requires a high degree of sales acumen and an understanding of the value of differentiated data. The Product Sales Specialist will drive renewal/upsell sales activities with installed clients and lead new business activities with prospect accounts. The Product Sales Specialist role requires a high degree of sales acumen, an understanding/appreciation of the value of world-class data, and an interest in global technology markets.  This position is focused on driving new, incremental, sales opportunities and expanding the installed base of clients.     This role will be based in IDC's office in Needham, MA with a hybrid schedule.    Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC was recognized by the Institute for Industry Analyst Relations (IIAR) as the 2023 Analyst Firm of the Yearfor delivering critical, timely insights in coordinated efforts around the world, during a time when our customers faced unprecedented challenges.   Our collaborative, innovative, and entrepreneurial culture is the perfect place for you to discover your future!   
Job ID
2024-5177
Job Category
Sales
Job Locations US-MA-Needham
IDC's Research Team is seeking a Manager Research Transformation to support driving strategic initiatives and transformational projects aimed at improving operational efficiency, optimizing business processes, and ensuring long-term sustainability and growth of the organization. The Manger of Research  Transformation plays an important role in  helping guide the research organization through periods of change and ensuring it remains competitive and adaptable in a rapidly evolving business environment.   Why IDC?   IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.   Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future! We are just getting started!
Job ID
2024-5172
Job Category
Research
Job Locations US-MA-Needham
IDC is seeking for a Manager Customer Success IT Supplier. The Manager of Customer Success role is a key competitive differentiator for IDC’s solutions and requires a dynamic, self-starter who is highly customer centric. In this position, you will manage a large IT Supplier customer base of sales and marketing clients, along with managing a growing team of Customer Success Managers who partner with existing clients to proactively drive value, while acting as the voice of your customers internally at IDC.   As a trusted business partner, you’ll be focused on a positive customer experience above all else. You will ultimately be responsible for engaging with customers post-sales, driving user adoption, and managing your team’s engagement and retention targets.   Why IDC? IDC is the most respected global technology market research firm.  We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.  IDC was recognized by the Institute for Industry Analyst Relations (IIAR) as the 2023 Analyst Firm of the Yearfor delivering critical, timely insights in coordinated efforts around the world, during a time when our customers faced unprecedented challenges.   Our collaborative, innovative, and entrepreneurial culture is the perfect place for you to discover your future!    Amplify your career with the world's most recognized leader in IT research and advisory services and join a dynamic environment where your passion for customer experience is expected and appreciated.
Job ID
2024-5157
Job Category
Customer Success/Experience
Job Locations US-MA-Needham
IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.   IDC is looking for a Sales Director to work closely with our clients in Enterprise Major Accounts.   This high-level major account sales professional will be responsible for managing sales and business relationships at US HQ locations and coordinating worldwide business for several top IDC vendor customers.  The Sales Director will be responsible for monthly sales of services, to include renewing existing services as well as selling new annual services, other syndicated research, and consulting (working with dedicated consulting sales partner).  This position reports to Group VP, Services Center of Excellence.   The ideal candidate will be based in IDC's Needham, MA headquarters. This is a hybrid role, with a mix of days in the office, days working at home, and travel to clients.  
Job ID
2024-5139
Job Category
Sales
Job Locations US-MA-Needham | US-Remote - East Coast
IDC's Data & Analytics team is in search of a Vice President of Enterprise Technographics to drive product development within our new Knowledge Platform. The Vice President will have superior and demonstrated analytical, strategic and product development skills needed to drive invention and innovation of new products suited for a data as a service business model. It is important to be extremely entrepreneurial as the role will work collaboratively with senior leadership to help formulate and execute new product initiatives. The Vice President, Enterprise Technographics will be responsible for the strategic definition, build and monetization of technographic data at IDC. Technographic data refers to the technology stack in use of enterprises and is used to support both strategic and tactical decision making of IT suppliers.   Why IDC? IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.  
Job ID
2024-5124
Job Category
Data & Analytics
Job Locations US-MA-Needham | US-Remote
IDC is seeking a Vice President, Digital Product Management to join the Product Management Organization, as the leader of the Knowledge Platform (KP) product.  The successful candidate will be responsible for defining, designing, and launching the new digital platform through which IDC delivers its innovative data products to its customers.   The ideal candidate is a creative problem solver with the ability to manage relationships with multiple stakeholders while leading the development efforts for the KP team. The role is a combination of hands-on technical product management and people management.   This role reports directly to the VP of Technical Product Management with a dotted line to the Knowledge Platform Business Lead. The candidate will work closely with the KP Business Lead, UX, and the development teams.   WHY IDC? IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for four consecutive years (2020, 2021, 2022, 2023) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.   Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future! We are just getting started!   This position can be located in our Needham, MA office with a Hybrid work schedule or a remote approved US location. We will also consider candidates     in the GreaterToronto Area coming into the office 1-2 days week or a remote approved Canadian location(Alberta, BC, Nova Scotia or Vancouver).  
Job ID
2024-5120
Job Category
IT Product Development